Customer Account Specialist
Vacancy Number: PR-235270
Canada, Dollard-des-Ormeaux
Fulltime: 40 hrs a week
Experience: 2 years
Closing: 04 October 2024
Introduction
Customer Account Specialist Hybrid - Montreal, QC
What are you going to do
Responsibilities
▪ Act as the liaison between Sales, suppliers, and customers.
▪ Manage order entry, send SOs and POs, create new item master data, and issue credit/debit notes.
▪ Maintain internal records.
▪ Oversee sales processes from order to delivery.
▪ Monitor shipments and customer performance, addressing supply chain issues.
▪ Coordinate with internal departments and suppliers for on-time deliveries.
▪ Handle customer inquiries, concerns, and complaints.
▪ Maintain strong customer relationships to promote loyalty.
Essential skills and knowledge
Requirements
▪ Bachelor's degree in a related field.
▪ 1-2 years of customer service experience (non-call center).
▪ Experience managing an ongoing list of customers/clients.
▪ Experience handling purchase orders/inventory.
▪ Fluent in English (written/spoken).
▪ Intermediate proficiency in Excel, Outlook, and Word.
▪ Strong communication skills.
▪ Team player in a collaborative environment.
▪ Experience or general interest in the food and beverage industry is highly preferred.
What we offer
What We Offer
Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.
About Us
Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.
![your-application-process[1]](https://edge.sitecorecloud.io/brunelinterddf0-bruneldigit4055-production-3558/media/Feature/Brunel-Search/your-application-process.png?mw=1080)
Application process
First Contact
We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.
Scheduling an Interview
After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.
Phone/ Qualification Interview
During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.
Meeting in Real Life
After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.
Application for the Position
Submission of candidates resume for client’s approval and screening.
Do you have questions?
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