Canada
Fulltime: 40 hrs a week
Experience: 2 years
Closing: 13 April 2025

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Introduction

Bilingual Medical Information Specialist (renewable contract)

Remote - Greater Toronto Area or Quebec

What are you going to do 

  • Support MICC within assigned therapeutic
  • Ensure quality of the information provided to our customers by supporting and monitoring MICC external supplier who is providing just in time evidence- based information and scientific expertise on the company's products.
  • Provide guidance to MICC external supplier in a timely fashion on day-to-day requests within assigned therapeutic areas. This includes scientific response documents for verbal and written frequently asked questions, as well as response to ad hoc enquiries.
  • Handle escalated
  • Provide support to MICC external supplier for primary intake of adverse events and product complaints, in collaboration with Pharmacovigilance and Quality Assurance teams.
  • Perform quality control of MICC external
  • Provide regular feedback/training to MICC external supplier to optimize Medical Information services.
  • Develop and maintain Canadian product scientific response documents:

  • Contribute to the development, review and update of scientific response documents such as FAQs/Q&As, letters and technical sheets for use in verbal and written responses.
  • Contribute to literature
  • Maintain strong relations with Canadian and Global Medical Information teams to optimize sharing of product information.
  • Ensure Medical Information materials are compliant with Canadian and Global Medical Information good scientific practices.
  • Contribute to product launch readiness within the assigned therapeutic
  • Contribute to optimization of Global Medical Information
  • Assess value of scientific response documents for access through Medical Information self-serve web portal.
  • Collaborate with internal
  • Participate in the development of specific technical/medical responses or analysis to specific situations such as product discontinuation, media attention, crisis situations and responses to Health Canada or other organizations within the assigned therapeutic areas.
  • Analyze and share customer insights with commercial and field teams to meet customer needs.
  • Deliver training on Medical Information services and processes for commercial, field teams and patient support program suppliers.

Essential skills and knowledge 

  • Must be an HCP (pharmacist, nurse, or MD)
  • Bilingual: written and spoken French and English
  • 3+ years of in-depth experience of pharmaceutical medical information processes is necessary
  • Some experience in hospital, community pharmacy or in a drug information center would be an asset
  • Experience in designing and conducting literature searches
  • Strong customer-centric values
  • Excellent communication and medical writing skills
  • Understanding of the clinical development process and of the commercial environment would be an asset
  • Knowledge of Microsoft Outlook, Microsoft Word, Microsoft Excel and Microsoft PowerPoint
  • Knowledge of data sharing platform such as e-room or SharePoint
  • Experience with scientific literature database such as Medline, Embase and Medscape
  • Occasional meetings with external suppliers, participation in off-site meetings and scientific conferences

What we offer 

Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.

About Us

Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.

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Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days. 
 

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview. 

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth  interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.

Do you have questions?

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Alyssa DeRosario

+1 403 539 5009

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