Information Management Specialist

System Administration and User Support:

• Maintain responsibility for the Electronic Document Management System (Aconex), addressing user inquiries and issues.
• Serve as the primary contact for user support on Oracle Aconex and SharePoint Online, ensuring timely resolutions.
• Manage communication channels to update users on system upgrades, outages, and other critical information.
• Create and manage user accounts, groups, and permissions in Oracle Aconex, ensuring secure access.
• Handle external access requests and permissions for third-party service providers.

Training and Best Practices:

• Provide training on Aconex and SharePoint Online for internal and external users.
• Develop and maintain user guides and training materials to keep users informed of system functionalities.

System Configuration and Maintenance:

• Configure project-specific templates, workflows, and distribution rules in Oracle Aconex.
• Set up document review and approval processes to meet project needs.
• Manage system configurations for new and ongoing projects, ensuring alignment with project goals.

Integration and Collaboration:

• Work with IT teams to integrate Aconex with other enterprise systems.
• Contribute to RFP documentation by providing EDMS-related input.
• Collaborate with project teams to configure Aconex for project-specific requirements.

Reporting:

• Generate and customize reports for stakeholders using Aconex and Power BI.

Continuous Improvement:

• Promote the transition from document-centric to data-centric project execution models.
• Monitor system performance and recommend improvements for efficiency.

IDM Functional and Project Support:

• Participate in the continuous improvement of document management processes.
• Provide end-user support and train users on IDM tools and procedures.
• Conduct regular quality audits to ensure compliance with IDM standards.