Operations Administrator

The Role

We are looking for an Operations professional to support the mobilization and onboarding of Consultants across regions. In this role, you will be responsible for onboarding the consultants. You will also provide global mobility support, assisting Consultants with work passes, relocation, and travel arrangements. Additionally, you’ll handle administrative tasks, manage team inboxes, and coordinate pre-employment requirements to ensure smooth operations. If you enjoy working cross-functionally and delivering exceptional service, this role is for you.

Job Responsibilities

1.General

• Work cross-functionally across the company with the Sales, Commercial, and Finance team to collaborate on all Client/Consultant mobilization matters.
• Ensure that Consultant has provided all required completed forms necessary for payrolling, tax-filing and enrolment of insurance.
• Checking and arranging of required due diligence including but not limited to background checks, Drug & Alcohol testing, OGUK medical, offshore related training etc.
• Preparation of Employment contract through the in-house system and ensuring contract is signed before commencement of employment.
• Understanding and processing of work pass applications including renewals and dependent passes.
• Ensure strict adherence to compliance procedures.
• Keeping track of Contract end dates and visa expiry dates and sending reminders to Sales Team for possibilities of Contract Extension.
• Update and maintain Consultant’s details and placements in our systems.
• Building good rapport with consultants by providing care and quality services.

2.Global Mobility

• Global Mobility services include but are not limited to assisting Consultants with working rights requirements, relocating to work location by sourcing for flights, accommodation, local transport, movers, schooling needs etc.
• On-boarding of new Consultant to their role by providing them with all required documentation (Client-specific policies, payroll calendar, timesheets, information on medical insurance etc)
• Liaising with Consultant on their mobilization/demobilization flights and hotels required for their business or rotation trip.
• Obtaining business visas as and when required.

3.Support & Coordination

• Manage team mailboxes, respond to client’s queries within the SLA and ensure emails are routed to the appropriate teams for action.
• Perform daily administrative duties to ensure smooth running of Operations team.
• Registering eligible Consultants to medical insurance through the online portal and deactivation upon cessation of employment.
• Coordinating of pre-employment medical before Consultant’s commencement of work.
• Issuance of Certificate of Employment and other necessary letters & correspondence at Consultant’s request.
• Procurement of safety tools and PPE as per project requirements.
• Preparation of Purchase Order upon receiving of invoices from vendor for approval before sending it to Finance for processing of payment.
• Ad hoc Administrative duties assigned by the Operations Manager.

Qualification and Experience

• At least two years’ relevant work experience, preferably in Human Resource, Immigrations or Global Mobility role.
• Fresh graduates with relevant experience during internship are welcome to apply.
• Fresh and dynamic team player with good cooperation and communication skills.
• Proactive and meticulous.
• Positive attitude and willingness to learn.

What We Can Offer You:

• Excellent corporate culture
• Friendly and supportive team
• Working with multinational and multicultural team
• Fun working environment
• Career development and opportunity
• Open and transparent communication

In Brunel, we have built a truly sustainable and durable business model: connecting specialists to exciting career opportunities, supporting the development of these careers, and offering fair and equal employment.