Introduction

To provide administrative support for Employee Relations and handle Employee requests and queries to ensure efficient and effective on-site employee services. Act as focal point for receiving and processing ER requests as assigned while maintaining an effective tracking and filing system of employee details, records and claims.

What are you going to do

Deal with various HR queries from employees and the business, process and/or route them as appropriate action.
Provide advise to employees on ER matters including allowances and benefits for employees and dependents, medical insurance and related HC policies and procedure.
Maintain employee records and files-soft and hard copies -ensure availability of up-to-date employee and dependent documents in employee files/HR systems.
Use HR information systems (Success factors and SAP( to access, input and compile data, raise and review employee claims and ensure they are accurately booked and approved for processing.
Prepare and issue employee letters and ensure they are delivered as per agreed KPI.
Recommend process improvements to enhance day-to-day ER services and submit proposals to the Head.
Help manage staff relationships, issues and grievances and advise on appropriate handling process as per policy.
Identify and report any gaps in HC procedures and policies and escalate to Supervisor for advise and resolution in coordination with other sections.
Support investigations on grievances and disciplinary as may be assigned.
Act as focal point/designated representative within the assigned business area/location on ER matters.

Essential skills and knowledge

Bachelor's degree in Human Resources, Business Administration or related field.
5 years experience in Human Resources department, preferably in HR Services/ Employee Relations.
Work Experience in Petrochemical industry preferred.

What we offer

Salary:

Monthly Rate in QAR Plus Allowances

Work Schedule:

8 Hours / 5 Days

Duration:

1 Year with possible extension

Location:

Qatar

Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.