Service technicians are technical specialists who never sit still or let a problem go unsolved. Service technicians are responsible for providing technical service, maintenance, and repair work either on-premises or in the field at an external customer site. Service technicians who primarily work at external customer sites can also be called field service technicians. Service technicians are frequently on the frontline with customers, so being people-centric and providing great customer service is a must-have skillset.
Service technician jobs cover a range of responsibilities. Service technicians need to install hardware and technical components, ensuring that they work correctly and safely. They must furthermore excel in conducting assessments on functionality as well as preparing reports about ongoing maintenance. Diagnosing and troubleshooting issues, repairing damaged equipment, and preventing future failures are also a part of the job. Service technicians should also be able to explain complex installations, diagnostics, and repair issues to end users.
Service technicians can work in a range of technical sectors, including telecommunications, information technology (IT), automotive, manufacturing, transportation, facility management, healthcare, and industries where technical maintenance and servicing are essential to ongoing operations.
In the manufacturing sector, a service technician may work alongside an engineer to learn how to maintain certain technical components and equipment. In facility management, service technicians may be responsible for repairing sensors in monitoring equipment. A central service technician in the healthcare sector is often responsible for disassembling, analyzing, repairing, sterilizing, cleaning, and reassembling medical supplies properly to prevent infection. Attention to detail is definitely a requirement for any service technician.
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Field Service Technician - PENTICTON
Location: Penticton
Branche: Medical devices
Expertise: Planning & Testing
Experience: 2 years
The Field Service Technician acts as the face of the company while ensuring top-notch service for customers. In this field-based, customer-facing role, you will travel to hospitals, laboratories, surgical facilities, and other customer locations to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, washer/disinfectors, surgical equipment such as tables & lights, and other products as needed. Drive Customer satisfaction through proactive communication and commitment to resolving Customer's issues/problems. Perform preventive and corrective maintenance required on product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.). Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components. Ensure a positive Customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, performing installations as required, etc. Establish and maintain effective, communicative relationships with Customers, managers, support functions, and the sales organization. Promote company growth by identifying sales opportunities and recommending products/services to Customers. Communicate promptly and efficiently with Customers providing informative status updates. Be a positive ambassador for the company at Customer sites. This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience as determined by the company. High school diploma or GED with 2+ years of relevant experience required. Valid driver's license is required. Ability to work flexible hours and travel locally as required. Strong technical, organizational, problem-solving and troubleshooting skills. Excellent verbal and written communication skills. Experience with navigating a computer and exposure to Microsoft Office programs. Comfortable working independently without supervision. Flexibility to handle multiple, changing priorities. Willingness to work in a hospital setting that may include visibility to emergency trauma. Physical working requirements include: Routine movement such as walking, bending, kneeling, squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping. Performing work from floor level to above shoulder height. This may include the use of ladders and/or scaffolds. Routinely lifting, lowering and carrying 1 to 35 pounds, as well as occasionally lifting and lowering 36 to 49 pounds. Walking and standing for extended periods of time. Working in confined spaces and under variable temperatures. What We Offer Why apply through Brunel? Finding the next step in your career can be a full-time job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job. About Us Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.
Field Service Technician
Location: Perth
Branche: Mining
Expertise: Operations & Maintenance
Experience: 1 years
The successful candidates will play crucial role in ensuring the optimal performance and reliability of Gas/Diesel power generation equipment. This is a fantastic opportunity for a suitably qualified Diesel Mechanic, Motor Mechanic or Mechanical Fitter seeking to transition into the power generation industry. The role offers extensive OEM certified training and support to apply your mechanical expertise, with responsibilities including;• Performing maintenance, Engine overhauls, diagnostics, and repairs on power generation equipment• Troubleshooting technical issues and implementing solutions to minimise downtime and ensure peak performance. • Collaborating with a skilled team to execute preventive maintenance schedules and inspections.• Maintaining accurate records of services performed, parts used, and repairs completed.• Adhering to safety protocols and industry regulations while working in diverse environments.• Contributing to a positive team environment and sharing knowledge with colleagues.
Service Technician
Location: Mount Isa
Branche: Infrastructure
Expertise: Communications & Distribution
Experience: 2 years
Commissioning gas powered generators. Servicing and repairing essential capital equipment. Supporting the local mining industry with on-the-ground expertise Conducting routine maintenance and troubleshooting to ensure optimal performance of equipment. Collaborating with a small team to meet project deadlines and operational goals. Adhering to safety protocols and ensuring compliance with industry standards. Providing technical support and guidance to other team members when needed. Documenting service reports, maintenance activities, and any issues encountered.
Field Service Technician
Location: BRISBANE
Branche: Building & Construction
Expertise: Operations & Maintenance
Experience: 3 years
As a Field Service Technician, you will play a crucial role in ensuring the optimal performance and reliability of Gas/Diesel power generation equipment. This is a fantastic opportunity for a suitably qualified Diesel Mechanic, Motor Mechanic or Mechanical Fitter seeking to transition into the power generation industry. The role offers extensive OEM certified training and support to apply your mechanical expertise, with responsibilities including:Performing maintenance, Engine overhauls, diagnostics, and repairs on power generation equipment, including generators, engines, and related systems. Troubleshooting technical issues and implementing effective solutions to minimise downtime and ensure peak performance. Collaborating with a skilled team to execute preventive maintenance schedules and inspections.Maintaining accurate records of services performed, parts used, and repairs completed.Adhering to safety protocols and industry regulations while working in diverse environments, both on-site and in the field. Contributing to a positive team environment and sharing knowledge with colleagues.
Field Service Technician
Location: 合肥 / 珠海
Branche: Automotive
Expertise: HR & Recruiting
Experience: 3 years
Commissioning electric buses; Report early dropouts; Solve complex faults and carry out repairs; Diagnose faults on the buses and make a report of this; Research and translate faults to engineering and / or suppliers; Provide feedback of experiences from the field; Process your work performed in our workshop system Carry out test assignments in the field.
Field Service Technician
Location: Quebec City
Branche: Medical devices
Expertise: IT & Shared Services
Experience: 3 years
The FSR drives an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electromechanical and electronic units in a high-stress healthcare environment (Equipment will include AV equipment, cabling, surgical lights, and tables, with a focus on OR Integration equipment). The FSR also provides superior Customer service by pro-actively interacting and communicating with Customers, and utilizes advanced technology to complete administrative requirements, aid in troubleshooting issues and improve the overall Customer experience. In addition, the FSR promotes growth by identifying and recommending products and services to Customers while always exhibiting professionalism. Perform preventive and corrective maintenance required on product lines, related product lines, and competitive equipment. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc). Drive Customer satisfaction through proactive communication and commitment to resolving customer issues/problems expediently. Actively promote, support, and maintain remote monitoring and diagnostic equipment. Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components
Servicetechniker/Servicemonteur
Location: Duisburg
Branche: Machine & Plant Design
Expertise: Planning & Testing
Experience: 1 years
Du übernimmst die Inbetriebnahme, Wartung, Service und Störungsbeseitigung von natürlichen und mechanischen Rauch- und Wärmeabzugsanlagen, Rauchschürzen und Feuerschutzvorhängen. Auch die Arbeit an industrieller Lüftungstechnik sowie Steuerungen gehört zu Deinen Aufgaben. Du führst Abnahmen und Anlagenübergaben an den Betreiber durch. In Deinem Verantwortungsbereich liegt die Diagnose und effiziente Behebung technischer Probleme. Du erstellst und pflegst die erforderliche Dokumentation für Wartungs- und Reparaturarbeiten. Unser Team unterstützt Du bei der Weiterentwicklung und Verbesserung unserer Servicestandards. Als kompetenter Ansprechpartner stehst Du unseren Kunden zur Verfügung.
Servicetechniker und Inbetriebsetzer
Location: Nürnberg
Branche: Conventional Energy
Expertise: Planning & Testing
Experience: 2 years
Spezifikationswesen durch Mitarbeit an Lasten/ Pflichtenheften im Bereich von Automatisierungssystemen Erstellung von Steuerungskonzepten für Handhabungs- und Inspektionsmaschinen im nuklearen Umfeld Steuerungs- und elektrotechnische Montagetätigkeiten an den Maschinen SPS Programmierung dieser Maschinen, sowie Begleitung von Einstell- und Inbetriebsetzungsaufgaben Begleitung von Serviceeinsätzen unserer internen Kunden Weltweite Reisen für Kundeneinsätze
Servicetechniker (w/m/d)
Location: Osnabrück
Branche: Machine & Plant Design
Expertise: HR & Recruiting
Experience: 2 years
Sie übernehmen die Planung der Service-Einsätze und die Koordination der Servicetechniker. Die Kundenbetreuung erfolgt durch Sie ebenfalls auch auf Englisch. Sie führen Wartungs- und Reparaturarbeiten an technischen Geräten und Systemen durch. Die Installation und Inbetriebnahme neuer Geräte und Systeme gehört ebenfalls zu Ihren Aufgaben. Sie erstellen detaillierte Serviceberichte und Dokumentationen der durchgeführten Arbeiten.
Meister Netzservice (w/m/d)
Branche: BMK2,BMB95
Expertise: Engineering & Design
Experience: 3 years
Übernahme der disziplinarischen und fachlichen Leitung des Meisterbereichs Netzservice, um sicherzustellen, dass alle Arbeitsabläufe reibungslos und effizient durchgeführt werden. Verantwortung für die Mitarbeiterführung, einschließlich der Personaleinsatz- und Terminplanung, um sicherzustellen, dass die Ressourcen optimal genutzt werden und Projekte termingerecht abgeschlossen werden. Aktive Mitarbeit bei Montagen, Wartungsarbeiten und Messungen, um höchste Standards in Bezug auf Qualität und Sicherheit zu gewährleisten. Durchführung einer konsequenten Überwachung und Einhaltung aller einschlägigen Vorschriften zur Arbeitssicherheit sowie Optimierung von Kosten, Qualität, Terminen und Serviceleistungen. Koordination, Durchführung und Dokumentation von Instandhaltungsmaßnahmen am Stromnetz unter Berücksichtigung sowohl versorgungstechnischer als auch wirtschaftlicher Aspekte. Durchführung von Montageleistungen sowohl in den Netzen als auch in Kundenanlagen, um eine reibungslose Stromversorgung sicherzustellen. Enge Zusammenarbeit mit anderen Fachbereichen, Fremdfirmen und Vorlieferanten, um einen reibungslosen Ablauf der Projekte sicherzustellen und Synergien zu nutzen. Übernahme von Sonderaufgaben und Projektarbeit, um innovative Lösungen zu entwickeln und die kontinuierliche Verbesserung der Arbeitsabläufe sicherzustellen.
Common service technician responsibilities
A service technician is responsible for performing a range of mechanical and electrical servicing tasks. Responsibilities may include:
- Inspecting, monitoring, testing, detecting, preventing, and solving an array of technical malfunctions, such as failing equipment sensors;
- Repairing faulty equipment and damaged structures, or scheduling repairs;
- Implementing preventative maintenance procedures to manage systems and guarantee functionality;
- Carrying out regular quality checks of equipment and systems to keep them in working order;
- Performing general routine maintenance tasks like cleaning, lubricating, and activating machinery or other items requiring servicing;
- Maintaining the inventory records for equipment and supplies;
- Collaborating with fellow service technicians or field technicians;
- Delivering results in line with agreed servicing project timelines and budgets;
- Reporting on results to team and management;
- Delivering outputs in compliance with relevant requirements, codes, and certifications, and in line with customer needs and demands;
- Participating in trainings as needed;
- Traveling to customer premises to execute tasks when required.
Qualifications for service technicians
Service technicians should have at least a technical or trade certification related. Specialization in mechanics, electronics, heating, ventilation, and air conditioning (HVAC), medical supplies, or a related technical field is advantageous.
Additional supporting skills and experience include:
- At least 2 years’ experience in a similar role;
- In-depth knowledge of electrical, mechanical, and other technical systems;
- Solid understanding of general servicing and maintenance procedures and techniques;
- Using problem-solving abilities effectively;
- Having excellent written and verbal communication skills;
- Being well-organized and having the ability to prioritize tasks.