Service technicians are technical specialists who never sit still or let a problem go unsolved. Service technicians are responsible for providing technical service, maintenance, and repair work either on-premises or in the field at an external customer site. Service technicians who primarily work at external customer sites can also be called field service technicians. Service technicians are frequently on the frontline with customers, so being people-centric and providing great customer service is a must-have skillset.
Service technician jobs cover a range of responsibilities. Service technicians need to install hardware and technical components, ensuring that they work correctly and safely. They must furthermore excel in conducting assessments on functionality as well as preparing reports about ongoing maintenance. Diagnosing and troubleshooting issues, repairing damaged equipment, and preventing future failures are also a part of the job. Service technicians should also be able to explain complex installations, diagnostics, and repair issues to end users.
Service technicians can work in a range of technical sectors, including telecommunications, information technology (IT), automotive, manufacturing, transportation, facility management, healthcare, and industries where technical maintenance and servicing are essential to ongoing operations.
In the manufacturing sector, a service technician may work alongside an engineer to learn how to maintain certain technical components and equipment. In facility management, service technicians may be responsible for repairing sensors in monitoring equipment. A central service technician in the healthcare sector is often responsible for disassembling, analyzing, repairing, sterilizing, cleaning, and reassembling medical supplies properly to prevent infection. Attention to detail is definitely a requirement for any service technician.
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Field Service Technician - PENTICTON
Location: Penticton
Branche: Medical devices
Expertise: Planning & Testing
Experience: 2 years
The Field Service Technician acts as the face of the company while ensuring top-notch service for customers. In this field-based, customer-facing role, you will travel to hospitals, laboratories, surgical facilities, and other customer locations to maintain, troubleshoot, service, and provide calibration and installation support for steam sterilizers, washer/disinfectors, surgical equipment such as tables & lights, and other products as needed. Drive Customer satisfaction through proactive communication and commitment to resolving Customer's issues/problems. Perform preventive and corrective maintenance required on product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.). Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components. Ensure a positive Customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, performing installations as required, etc. Establish and maintain effective, communicative relationships with Customers, managers, support functions, and the sales organization. Promote company growth by identifying sales opportunities and recommending products/services to Customers. Communicate promptly and efficiently with Customers providing informative status updates. Be a positive ambassador for the company at Customer sites. This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience as determined by the company. High school diploma or GED with 2+ years of relevant experience required. Valid driver's license is required. Ability to work flexible hours and travel locally as required. Strong technical, organizational, problem-solving and troubleshooting skills. Excellent verbal and written communication skills. Experience with navigating a computer and exposure to Microsoft Office programs. Comfortable working independently without supervision. Flexibility to handle multiple, changing priorities. Willingness to work in a hospital setting that may include visibility to emergency trauma. Physical working requirements include: Routine movement such as walking, bending, kneeling, squatting, sitting, standing, reaching, twisting, pushing, pulling and grasping. Performing work from floor level to above shoulder height. This may include the use of ladders and/or scaffolds. Routinely lifting, lowering and carrying 1 to 35 pounds, as well as occasionally lifting and lowering 36 to 49 pounds. Walking and standing for extended periods of time. Working in confined spaces and under variable temperatures. What We Offer Why apply through Brunel? Finding the next step in your career can be a full-time job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job. About Us Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.
Service Technician
Location: Mount Isa
Branche: Infrastructure
Expertise: Communications & Distribution
Experience: 2 years
Commissioning gas powered generators. Servicing and repairing essential capital equipment. Supporting the local mining industry with on the ground expertise Conducting routine maintenance and troubleshooting to ensure optimal performance of equipment. Collaborating with a small team to meet project deadlines and operational goals. Adhering to safety protocols and ensuring compliance with industry standards. Providing technical support and guidance to other team members when needed. Documenting service reports, maintenance activities, and any issues encountered.
Field Service Technician
Location: BRISBANE
Branche: Building & Construction
Expertise: Operations & Maintenance
Experience: 3 years
As a Field Service Technician, you will play a crucial role in ensuring the optimal performance and reliability of Gas/Diesel power generation equipment. This is a fantastic opportunity for a suitably qualified Diesel Mechanic, Motor Mechanic or Mechanical Fitter seeking to transition into the power generation industry. The role offers extensive OEM certified training and support to apply your mechanical expertise, with responsibilities including:Performing maintenance, Engine overhauls, diagnostics, and repairs on power generation equipment, including generators, engines, and related systems. Troubleshooting technical issues and implementing effective solutions to minimise downtime and ensure peak performance. Collaborating with a skilled team to execute preventive maintenance schedules and inspections.Maintaining accurate records of services performed, parts used, and repairs completed.Adhering to safety protocols and industry regulations while working in diverse environments, both on-site and in the field. Contributing to a positive team environment and sharing knowledge with colleagues.
Field Service Technician
Location: Vancouver
Branche: Medical devices
Expertise: Quality Management
Experience: 2 years
Drive Customer satisfaction through proactive communication and commitment to resolving Customer's issues/problems. Perform preventive and corrective maintenance required on product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.). Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components. Ensure a positive Customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, performing installations as required, etc. Establish and maintain effective, communicative relationships with Customers, managers, support functions, and the sales organization. Promote company growth by identifying sales opportunities and recommending products/services to Customers. Communicate promptly and efficiently with Customers providing informative status updates. Be a positive ambassador for the company at Customer sites. This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience as determined by the company.
Field Service Technician
Location: 合肥 / 珠海
Branche: Automotive
Expertise: HR & Recruiting
Experience: 3 years
Commissioning electric buses; Report early dropouts; Solve complex faults and carry out repairs; Diagnose faults on the buses and make a report of this; Research and translate faults to engineering and / or suppliers; Provide feedback of experiences from the field; Process your work performed in our workshop system Carry out test assignments in the field.
Field Service Technician
Location: Quebec City
Branche: Medical devices
Expertise: IT & Shared Services
Experience: 3 years
The FSR drives an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electromechanical and electronic units in a high-stress healthcare environment (Equipment will include AV equipment, cabling, surgical lights, and tables, with a focus on OR Integration equipment). The FSR also provides superior Customer service by pro-actively interacting and communicating with Customers, and utilizes advanced technology to complete administrative requirements, aid in troubleshooting issues and improve the overall Customer experience. In addition, the FSR promotes growth by identifying and recommending products and services to Customers while always exhibiting professionalism. Perform preventive and corrective maintenance required on product lines, related product lines, and competitive equipment. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc). Drive Customer satisfaction through proactive communication and commitment to resolving customer issues/problems expediently. Actively promote, support, and maintain remote monitoring and diagnostic equipment. Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components
Field Service Technician
Location: Perth
Branche: Mining
Expertise: Operations & Maintenance
Experience: 1 years
The successful candidates will play crucial role in ensuring the optimal performance and reliability of Gas/Diesel power generation equipment. This is a fantastic opportunity for a suitably qualified Diesel Mechanic, Motor Mechanic or Mechanical Fitter seeking to transition into the power generation industry. The role offers extensive OEM certified training and support to apply your mechanical expertise, with responsibilities including;• Performing maintenance, Engine overhauls, diagnostics, and repairs on power generation equipment• Troubleshooting technical issues and implementing solutions to minimise downtime and ensure peak performance. • Collaborating with a skilled team to execute preventive maintenance schedules and inspections.• Maintaining accurate records of services performed, parts used, and repairs completed.• Adhering to safety protocols and industry regulations while working in diverse environments.• Contributing to a positive team environment and sharing knowledge with colleagues.
Servicetechniker (w/m/d)
Location: Heilbronn
Branche: Infrastructure
Expertise: IT & Shared Services
Experience: 2 years
Analyse und Behebung von Fehlern und Störungen in Fahrerlosen Transportsystemen Wartungen und Reparaturen von Bestandsanlagen Begleitung von Verfügbarkeits-, Leistungstests und Abnahmen unserer Gesamtanlagen beim Kunden Inbetriebnahme von Fahrerlosen Transportsystemen beim Kunden Brunel International N.V. is acting as an Employment Business in relation to this vacancy.
Servicetechniker
Location: Hamburg
Branche: Aerospace
Expertise: Production & Manufacturing
Experience: 1 years
Wartung und Instandhaltung von technischen Anlagen sowie Equipments in der Luftfahrtindustrie Systematische Fehlerursache und Ursachenerkennung sowie -behebung Durchführung von funktions- und sicherheitstechnischen Prüfungen sowie Wartungen Kontinuierliche Dokumentation der Instandhaltungsmaßnahmen und Störungsbehebung Teilnahme am Schicht- und Bereitschaftsdienst
Servicetechniker (w/m/d)
Location: Hamburg
Branche: Machine & Plant Design
Expertise: Production & Manufacturing
Experience: 1 years
Eigenständige Abwicklung von Wartungs- und Instandsetzungsarbeiten sowie Inbetriebnahmen Fundierte und fachgerechte Analyse sowie Behebung von Störfällen Anlagenregelung und Schaltschranksteuerung Dokumentation der von Ihnen erbrachten Serviceleistungen (durch Wartungs- und Inspektionsprotokolle) Ansprechpartner für Ihre Kunden und Kollegen vor Ort im Objekt oder mobil im technischen Service Mitwirkung bei der Erstellung und Kalkulation von Angeboten Angebotserstellung und Erzielung von Abschlüssen
Common service technician responsibilities
A service technician is responsible for performing a range of mechanical and electrical servicing tasks. Responsibilities may include:
- Inspecting, monitoring, testing, detecting, preventing, and solving an array of technical malfunctions, such as failing equipment sensors;
- Repairing faulty equipment and damaged structures, or scheduling repairs;
- Implementing preventative maintenance procedures to manage systems and guarantee functionality;
- Carrying out regular quality checks of equipment and systems to keep them in working order;
- Performing general routine maintenance tasks like cleaning, lubricating, and activating machinery or other items requiring servicing;
- Maintaining the inventory records for equipment and supplies;
- Collaborating with fellow service technicians or field technicians;
- Delivering results in line with agreed servicing project timelines and budgets;
- Reporting on results to team and management;
- Delivering outputs in compliance with relevant requirements, codes, and certifications, and in line with customer needs and demands;
- Participating in trainings as needed;
- Traveling to customer premises to execute tasks when required.
Qualifications for service technicians
Service technicians should have at least a technical or trade certification related. Specialization in mechanics, electronics, heating, ventilation, and air conditioning (HVAC), medical supplies, or a related technical field is advantageous.
Additional supporting skills and experience include:
- At least 2 years’ experience in a similar role;
- In-depth knowledge of electrical, mechanical, and other technical systems;
- Solid understanding of general servicing and maintenance procedures and techniques;
- Using problem-solving abilities effectively;
- Having excellent written and verbal communication skills;
- Being well-organized and having the ability to prioritize tasks.