The SAP S/4 HANA Change Management Analyst will play a critical role in supporting change efforts for a complex greenfield SAP S/4 HANA implementation.
This role is responsible for Supporting change management activities, ensuring stakeholder alignment, and mitigating risks associated with organizational, process, and system changes.
The position requires strong leadership, communication skills, and a proven ability to deliver successful change initiatives in highly complex environments.
Support Change Lead:
Assist the Change Lead in planning and conducting workshops, including change impact assessments and fit-gap analysis.
Change Impact Assessment:
Evaluate the impact of changes on business processes and systems, identifying potential risks and mitigation strategies.
Fit-Gap Workshops:
Participate in fit-gap workshops to analyze current processes and identify gaps in the new system.
Job Role Design:
Collaborate with stakeholders to design and document new job roles and responsibilities aligned with the implementation.
Training:
Develop and deliver training programs to ensure end-users are well-prepared for the transition.
Stakeholder Engagement:
Responsible for ensuring that key stakeholders are fully engaged, and their needs are being addressed throughout the project lifecycle.
Change Governance:
Responsible for ensuring alignment with the overall governance framework of the project, collaborating closely with the PMO and Steering Committee.
Change Control:
Ensures all changes to the project scope, timelines, or budget related to change management are controlled and approved according to established governance procedures.
About this role
Change Management Execution:
Support in development and delivery of change management plans, including communication, training, and stakeholder engagement strategies.
Support the delivery of training programs to ensure user readiness for SAP S/4 HANA go-live.
Execute communication plans to ensure all impacted employees and stakeholders are informed and prepared for the changes.
Assist the Change Lead in planning, organizing, and conducting workshops, including change impact assessments and fit-gap analysis sessions.
Supervise and guide change management activities, ensuring adherence to best practices and methodologies. Monitor progress and address any issues that arise.
Cross-functional Collaboration:
Collaborate with the Manager, PMO, and business leads to ensure alignment between project delivery and change management initiatives.
Work closely with functional teams to ensure the change impacts are understood and integrated into business operations.
Conduct thorough assessments to evaluate the impact of implementation on existing business processes and systems. Identify potential risks and develop mitigation strategies.
Participate in fit-gap workshops to analyze current business processes, identify gaps, and recommend solutions to align with functionalities.
Communication and Training Management:
Develop comprehensive training programs and materials to ensure end-users are well-prepared for the transition. Conduct training sessions and provide ongoing support.
Utilize various change management techniques, such as stakeholder analysis, communication planning, and resistance management, to facilitate a smooth transition.
Develop change management support materials, including user guides, FAQs, and quick reference guides, to assist end-users during the transition.
Create and distribute communication materials to inform and engage the entire end user community at about the changes and their impact. Ensure clear and consistent messaging throughout the organization.
Documentation and Reporting:
Maintain detailed documentation of change management activities, including communications, risk logs, and change impact analysis.
Report progress, risks, and issues related to change management efforts to senior leadership and the Steering Committee.
Post Go-live Support:
Support the business in the stabilization period post go-live, ensuring users are adapting to the new processes and tools.
Collect feedback and lessons learned for continuous improvement of change management methodologies.
Is this you?
8+ years of experience in change management within complex IT or ERP implementations, ideally in SAP environments.
5+ years of experience leading change management in SAP S/4HANA projects.
Bachelor's degree in Business Administration, Organizational Development, or equivalent.
Proficiency in conducting workshops, change impact assessments, fit-gap analysis, job role design, and training development.
Project Management qualifications such as Prince 2, PMP or equivalent.
Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
Proficient with MS office and other change management tools
Fluent English both spoken and written.
Oil & Gas Industry SAP Global Implementation experience will be an advantage