Canada, Toronto

Fulltime: 40 hrs a week

Experience: 1 year

Closing: 16 October 2024

Introduction

Brunel is seeking a Bilingual Medical Information Associate who is passionate about helping patients and healthcare providers. This role involves using scientific knowledge and communication skills to provide accurate, balanced, and timely medical information. The MIA will collaborate with teams to improve patient outcomes and influence strategies for specific therapeutic areas. The role is a 12 month contract working hybrid in the GTA with possibility of renewal or becoming permanent.

About this role

Medical information provision

  • Provide medical information responses to unsolicited medical questions from internal business partners and external customers, through a variety of channels.
  • Planning, researching and writing scientifically complex, high quality, balanced, scientifically based consistent and accurate medical information responses for customers in response to unsolicited questions from customers.

Medical information materials creation and update

  • Prepare materials for contact center and patient support programs
  • Create medical information responses and/or localize global medical information responses to reflect Canadian regulations, labeling and resources.

Subject Matter Expert for Medical Information

  • Apply the medical information expertise and analytics to medical information communication plan including channel selection
  • Engage scientific and clinical discussions by leveraging compound and disease knowledge and medical information-related knowledge including the relevant regulations

Leadership

  • Lead and/or facilitate transformation to maximize the value of medical information
  • Share best practices about medical information-related activities with others
  • Provide expert consultation and coach to others

Additional responsibilities

  • Power User of on-line databases, systems, customer relationship management (CRM) tools and authoring software.
  • Review promotional, advertising and educational materials for scientific soundness and technical accuracy

Requirements

  • Bachelor's degree in Pharmacy, Medicine, or Nursing
  • Bilingual in English and French, with strong written and verbal communication skills in both languages
  • Prior experience in the provision of medical information in hospital, community, or pharmaceutical industry
  • Experience with databases, performing medical literature searches and evaluation of the medical literature
  • Flexibility in working in multiple therapeutic areas as need arises
  • Ability to translate complex medical information and data into an accurate and readable document that customers are able to read and use to make clinical decisions.
  • Ability to prioritize and handle multiple tasks
  • Self-management skills to work independently (e.g. Project management skills)

Additional Skills:

  • Strong customer focus to provide unparalleled customer experience
  • Strong leadership
  • Logical thinking ability (e.g. Read and understand data)
  • Issue solving and risk management skills
  • Lateral thinking ability

What we offer 

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort - let us match you to your ideal position.

About Us

Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Brunel provides the global recruitment and workforce services you need to lead your industry. With 45 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining and Infrastructure, we help you finish major projects safely, compliantly, on-time, within budget and at the highest quality, so you can keep growing - anywhere in the world.

About Brunel

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trade and craft disciplines, pairing candidates with industry-leadi ng projects and organisations on a contract, permanent or secondment basis.


Operating locally since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation.


Brunel is proud to be equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander and female candidates

Do you have questions?