Baseload- Employee Relations Coordinator in Doha: Profession with future

Qatar, Doha, PO Box 24646

Fulltime: 40 hrs a week

Experience: 5 years

Closing: 02 December 2024

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Introduction

To provide administrative support for Employee Relations and handle Employee requests and queries to ensure efficient and effective on-site employee services. Act as focal point for receiving and processing ER requests as assigned while maintaining an effective tracking and filing system of employee details, records and claims.

About this role

Deal with various HR queries from employees and the business, process and/or route them as appropriate action.
Provide advise to employees on ER matters including allowances and benefits for employees and dependents, medical insurance and related HC policies and procedure.
Maintain employee records and files-soft and hard copies -ensure availability of up-to-date employee and dependent documents in employee files/HR systems.
Use HR information systems (Success factors and SAP( to access, input and compile data, raise and review employee claims and ensure they are accurately booked and approved for processing.
Prepare and issue employee letters and ensure they are delivered as per agreed KPI.
Recommend process improvements to enhance day-to-day ER services and submit proposals to the Head.
Help manage staff relationships, issues and grievances and advise on appropriate handling process as per policy.
Identify and report any gaps in HC procedures and policies and escalate to Supervisor for advise and resolution in coordination with other sections.
Support investigations on grievances and disciplinary as may be assigned.
Act as focal point/designated representative within the assigned business area/location on ER matters.

Is this you?

Bachelor's degree in Human Resources, Business Administration or related field.
5 years experience in Human Resources department, preferably in HR Services/ Employee Relations.
Work Experience in Petrochemical industry preferred.