Canada, Dollard-des-Ormeaux

Fulltime: 40 hrs a week

Experience: 2 years

Closing: 04 October 2024

Introduction

Customer Account Specialist Hybrid - Montreal, QC

About this role

Responsibilities

Act as the liaison between Sales, suppliers, and customers.

Manage order entry, send SOs and POs, create new item master data, and issue credit/debit notes.

Maintain internal records.

Oversee sales processes from order to delivery.

Monitor shipments and customer performance, addressing supply chain issues.

Coordinate with internal departments and suppliers for on-time deliveries.

Handle customer inquiries, concerns, and complaints.

Maintain strong customer relationships to promote loyalty.

Requirements

Requirements

Bachelor's degree in a related field.

1-2 years of customer service experience (non-call center).

Experience managing an ongoing list of customers/clients.

Experience handling purchase orders/inventory.

Fluent in English (written/spoken).

Intermediate proficiency in Excel, Outlook, and Word.

Strong communication skills.

Team player in a collaborative environment.

Experience or general interest in the food and beverage industry is highly preferred.

What we offer 

What We Offer

Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.

About Us

Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.

About Brunel

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trade and craft disciplines, pairing candidates with industry-leadi ng projects and organisations on a contract, permanent or secondment basis.


Operating locally since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation.


Brunel is proud to be equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander and female candidates

Do you have questions?