What is the role of a pharmaceutical researcher? 

A pharmaceutical researcher or pharmaceutical scientist contributes to expanding medical knowledge and drug development through clinical research. Their primary responsibility is to conduct and oversee various pharmaceutical research projects to ensure their successful execution and compliance with regulations. Pharmaceutical researchers are part of a team that includes other researchers, physicians, data analysts, and other stakeholders, working together to ensure the effective and ethical conduct of clinical trials and research studies.

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Business Integrity Office Associate

Location: Toronto

Branche: Communications Services

Expertise: Communications & Distribution

Experience: 2 years

Responsibilities Contract and Payment Request Fulfillment (60%) HCP Contracts Provide excellent customer experiences to both internal business partners and external Healthcare Professionals (HCPs) through the end-to-end coordination & execution of the contracting process. This includes the pre-contracting data collection and management for HCPs Execute contracts and service agreements for HCPs: Assesses requests against compliance requirements, prioritize based on event date, track payments to HCPs - including annual maximums Ensure contracts are compliant with applicable internal and external procedures. Prepare compliance documentation for completeness and accuracy Assess and document Fair Market Value payment rates Liaise with Finance to maintain current customer files for payment preferences. Investigate HCP payment processing queries or discrepancies Work directly accounts payable and within SAP to ensure accurate and timely payments to HCPs Receive and archive contract related documents, communications, and approvals Maintain electronic documentation - ensure audit readiness Independent Meetings Receive and review all applications for sponsorship of independent meetings and activities for compliance with policy, ensure appropriate archiving of relevant documentation Liaise with external applicants as required Collaborate with managers to seek required approvals Create contracts and processes payments to Healthcare Organizations (HCOs) Ensure appropriate archiving of relevant documentation Manage BIO Phone Line and Email (10%) Be recognized as the "go-to" information resource for HCP and HCO contracting and payment queries both from external HCP's and internal business partners Assist field staff and external customers with questions and concerns and be recognized as the key resource regarding Lilly's contract/service agreement process, the status of requests, platform/system issues, payment queries, issue resolution etc. Receive and process documentation and documentation received via email or fax. Database Management (10%) Comprehensive knowledge of the BIO collaboration platform; independently makes changes to site or works with IT on the design and implementation of upgrades/improvements. Accurately maintains BIO database site after each task completion. Other (20%) Ability to work in Excel, create pivot tables to run metrics reports from BIO collab site/platform to provide periodic departmental updates, as well as updates to business units and other partners. Create and manage inter-company charge backs. Recognize and solve any BIO issues that may arise with minimal supervision; lead local troubleshooting. Lead bi-weekly team meetings, identify BIO issues Challenge the status quo and suggest improvements to simplify and improve processes Anticipate and respond to customer requirements through HCP and business partner feedback Lead new projects, such as re-writing/editing relevant procedures, updating documents on the BIO site, or other process improvements. Manage office workload during peaks and staffing shortages. Accountability Make decisions within BIO procedures and policies that impact team activities, such as: Audit Readiness - Major corporate focus due to magnitude of consequences of poor program implementation. Timelines met to avoid compliance infractions. Manages accurate payments for customers: Dollar amount (FMV), taxes applied, vendor, address, service performed. Ensures proper selection of correct legal language for contracts. Complete all tasks on time and within the procedures under minimal supervision. Protect Lilly-customer relationship while simultaneously implementing a difficult compliance program and meeting high expectations regarding payment promptness and accuracy.

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What do pharmaceutical researchers do? 

In this role, pharmaceutical researchers perform several essential tasks to facilitate successful pharmaceutical science. They collaborate with medical professionals, principal investigators, and other team members to define research objectives and design appropriate research protocols. Additionally, they work closely with regulatory authorities to obtain necessary approvals and ensure compliance with all relevant laws and guidelines governing pharmaceutical research.
 

They are responsible for recruiting and enrolling study participants, making sure that the appropriate target population is included. Maintaining accurate and organized records, managing data collection and analysis, and addressing any data-related issues that may arise during the study are also part of their responsibilities.
 

Moreover, pharmaceutical scientists need to lead the monitoring and auditing of research sites to ensure data quality, accuracy, and adherence to good clinical practice (GCP) standards. Implementing safety measures and conducting risk assessments are vital to ensuring patient safety throughout the research process.
 

Staying updated with the latest advancements in pharmaceutical research methodologies, technologies, and regulatory requirements is essential. By integrating cutting-edge practices, they can optimize innovation and success of research projects in the pharmaceutical field.

What are the required skills for a pharmaceutical researcher? 

pharmaceutical researchers need a variety of skills. Strong leadership and project management abilities are essential for effectively coordinating and motivating teams throughout the research process. Excellent communication skills are also necessary for facilitating collaboration between team members, investigators, and other sector stakeholders. They should be able to communicate complex scientific information clearly and concisely.

 

In addition, in-depth knowledge of pharmaceutical research regulations, including GCP, and familiarity with the drug development process are vital for ensuring compliance and successful execution of studies. Analytical and problem-solving skills are also crucial for handling challenges and making informed decisions during the research process.

Where do pharmaceutical researchers work? 

Pharmaceutical researchers can find job opportunities in various settings, including pharmaceutical companies, contract research organizations (CROs), academic institutions, hospitals, and government agencies. They may also work in specialized research facilities or medical device companies conducting clinical trials for new drugs and treatments.

Common pharmaceutical researcher responsibilities 

  • Conduct and oversee pharmaceutical research projects, coordinating interdisciplinary teams;

  • Develop and implement research protocols, ensuring compliance with regulations and ethical guidelines;

  • Work closely with investigators and stakeholders to define research objectives and expectations;

  • Oversee participant recruitment and enrollment, ensuring the inclusion of the appropriate target population;

  • Maintain accurate and organized records of research progress, data collection, and analysis;

  • Perform data quality checks and address data-related issues as they arise;

  • Ensure patient safety by implementing safety measures and conducting risk assessments;

  • Monitor and audit research sites to ensure adherence to GCP standards;

  • Stay informed about the latest advancements in pharmaceutical research methodologies and regulatory requirements;

  • Communicate effectively with team members, investigators, and stakeholders to facilitate collaboration and project success;

  • Provide guidance and support to researchers and study coordinators throughout the research process.

Qualifications for pharmaceutical researchers 

To become a pharmaceutical researcher, candidates should possess at least a Bachelor's degree in a relevant field, such as pharmaceutical sciences, life sciences, biomedical sciences, or healthcare management. Advanced degrees or certifications in pharmaceutical research or a related discipline are advantageous.

 

Other essential qualifications include:

  • 2-4+ years of experience in pharmaceutical research or related healthcare projects;
  • In-depth knowledge of pharmaceutical research regulations, including GCP;
  • Strong project management and leadership skills;
  • Excellent verbal and written communication abilities;
  • Analytical and problem-solving skills;
  • Familiarity with the drug development process and research methodologies;
  • Ability to work collaboratively with interdisciplinary teams;
  • A commitment to ensuring patient safety and contributing to advancements in healthcare through pharmaceutical research.